_{30th March, 2026}

About the team
Our National Office Services team supports our business to run smoothly and efficiently.  The team consists of our national reception, records management, offices services and catering teams.
  
The team is led by our National Office Services Manager, based in our Melbourne office, who leads the national practice. This on-site role in our Brisbane office is critical in supervising our Brisbane office services team to ensure the office facilities and services run smoothly and professionally.
We are seeking candidates who can work either full time, 4 days per week or a 9-day fortnight.
  
About the role
Day to day, you will be required to: 

• Supervise reception, catering and office services, including providing guidance and support to team members to ensure an effective service.
• Provide feedback and training to team members to ensure continuous development in their roles.
• Ensure receptionist coverage is in place for leave and break periods.
• Management of mailroom, deliveries and brief runs and backup office services assistant where required.
• Responsible for records management function for the Brisbane office including lodgement, retrieval and management of archived files and safe custody documents.
• Manage evacuation procedures and inductions, fire wardens, first aid officers, OH&S Register, ergonomic assessments.
• Maintain security procedures (panic button, access cards).
• Overseeing the repairs and maintenance (including weekly WHS and light checks), office equipment and supplies, including contractor engagements and administration (invoicing).
• Together with the National Officer Services Manager, negotiate contracts/terms for office services and goods as required.
• Coordinate all office moves and new starter setups (in collaboration with P&D and IT) and leaver clean outs, including updating floor plans, access card control and EOT access (if required), thorough cleaning of offices and all specific setup requirements.
• Manage/order new starter branded and non-branded for new starter kits.
• Assist catering with events and seminar set-up where required.

About you
This role will suit motivated individuals who have a genuine interest and ability in supervising and developing people to meet their full potential. You will enjoy a varied role with a track record of managing multiple priorities simultaneously while maintaining excellent client service for both internal and external stakeholders.

To be successful in this role, you will also have:

• Ideally experience in an office manager role or experience leading a team or office services function.
• Experience in supervising staff or at least the ability to impart knowledge, guide and develop others in a supportive and professional manner.
• Strong attention to detail and initiative.
• Excellent communication skills including the ability to build trust and rapport.
• Ability to manage multiple tasks sensibly and efficiently and prioritise according to business needs.
• Diligent and highly organised team member capable of completing tasks within required timelines.
• Willingness to assist in various tasks and adapt to changing requirements.
• Strong work ethic and enthusiasm for their work.
• The ability to use discretion and deal with sensitive information appropriately.
• Proficiency in MS Office Suite including Excel and PowerPoint.

Employee Benefits
At Holding Redlich, we believe that our people are our greatest asset. We offer a range of benefits to support the wellbeing and success of our team, including:

• Supportive and modern working environment, with strong professional development opportunities
• Flexible working arrangements including family-friendly policies, purchased leave, career breaks and study leave
• Dress for your day and flexible hours
• Employee Assistance Program (EAP), flu vaccinations and regular social events
• Recruitment referral bonus for team members who help grow our firm

Firm Awards & Recognition
We are proud to be recognised for our achievements and our commitment to excellence, diversity and inclusion:

• Employer of Choice – Workplace Gender Equality Agency (WGEA)
• Employer of Choice – Australasian Lawyer
• Best Lawyers in Australia™ and Ones to Watch in Australia™ award recipients
• Doyle’s Guide rankings for Rising Stars, Best Lawyers and Best Firms
• Signatories to the Charter for the Advancement of Women in the Legal Profession

Community & Impact
We are committed to giving back to our community through a range of initiatives:

• Dedicated Pro Bono Practice and Social Justice Fund
• Active diversity, gender equality and wellbeing committees
• Member of Law Exchange International for global collaboration
• Ongoing participation in Red Cross Lifeblood donations

What’s next?
For further information, please visit our Careers website.
  
To discuss this opportunity on a confidential basis, please contact Lauren Steers-Lemai, Talent Acquisition Manager, on 03 9321 9914.
  
To apply, please click on the “Apply” button and submit an up-to-date CV and cover letter outlining why you are both interested and suited to the role.
  
This role is being managed directly by our in-house talent team. At this stage we are not accepting agency candidates, we will contact our preferred agency partners should we require any assistance.
  
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