Contacting customers to reschedule missed appointments
Housing Customer Services Advisors x 5
Immediate start - 6 week initial contract, probable extension
Based in Plymouth
37 hours per week
£14.18 per hour plus holiday pay
Working for a prestigious Housing Association, you will be working in a busy contact centre, assisting the repairs team with re-booking appointments that have been missed or need to be rescheduled
1 role will be dealing with customer complaints, so experience in this field would be a distinct advantage
You should have experience of working in a customer services background, ideally in an inbound or outbound contact centre environment, with good planning and customer services skills, strong administration skills and the desire to assist customers
For further details, please apply via this site, or contact specialist recruiter, Mark Grove, on 0117 923 9100