We are seeking a passionate and experienced leader to join our Domestic Abuse Support Services team as a Refuge Service Manager.
Refuge Service Manager – Domestic Abuse Services
LOCATION: Southampton
SALARY: £32,968
DURATION: Permanent
HOURS: Full-time (Availability to work 40 hours per week Mon-Fri with a requirement to be available for the out of hours service on a rota basis)
We are seeking a passionate and experienced leader to join our Domestic Abuse Support Services team as a Refuge Service Manager. This is an exciting opportunity to lead a dedicated team supporting survivors of domestic abuse within a refuge setting in South Hampshire.
You will play a key role in empowering survivors to rebuild their lives, ensuring they receive high-quality, person-centred support in a safe and supportive environment. Working closely with specialist case workers, you will help individuals develop the skills and confidence needed to move forward towards independent living, free from abuse.
About the Role
As a Service Manager, you will oversee the day-to-day running of a domestic abuse refuge service, ensuring safe, effective, and high-quality support delivery. You will lead, motivate, and develop a team while maintaining compliance with safeguarding, housing, and organisational standards.
You will also be responsible for ensuring services are delivered in line with best practice, supporting continuous improvement, and working collaboratively with external agencies and partners.
What We’re Looking For