_{27th May, 2025}

Commercial Account Handler
Location: Orpington, UK
 
About Us:
Our client is one of the world’s leading insurance brokerages, known for our entrepreneurial spirit and strong focus on client success. Their Orpington office is expanding, and they are on the lookout for a skilled Commercial Account Handler to support our growing portfolio.
 
Role Overview:
As a Commercial Account Handler, you will manage and develop a portfolio of SME and mid-market commercial clients, providing expert support on policy renewals, mid-term adjustments, and client queries, while ensuring compliance and exceptional service delivery.
 
Key Responsibilities:

• Manage a portfolio of commercial insurance clients across various industries
• Handle renewals, MTA’s, and new business quotes
• Liaise with insurers to obtain competitive terms
• Maintain accurate client records 
• Provide technical advice and support to clients
• Support members of the team with client servicing and preparation of presentations
• Ensure FCA compliance and maintain high professional standards

• 2–5 years’ experience in a similar commercial account handling role
• Strong knowledge of commercial insurance products (e.g. property, liability, motor fleet, business interruption, etc.)
• Confident communicator with excellent attention to detail
• Progress toward or completion of Cert CII (preferred)
• Experience using Acturis (desirable)