_{19th June, 2025}

About Us:
We are a dynamic and esteemed insurance Brokerage with a strong reputation in the commercial sector. Our team is passionate about delivering excellent customer service and providing efficient claims handling that makes a real difference to our clients. We are now looking for a motivated Commercial Claims Handler to join our team in Colchester (Bury St Edmunds; Norwich or Cambridge office).
 
Key Responsibilities:

• Handle a portfolio of commercial insurance claims from notification to settlement.
• Assess policy cover, liaise with brokers, insurers, and other stakeholders.
• Manage claims across various commercial lines including property, liability, and motor.
• Ensure timely and accurate claims processing in line with regulatory requirements.
• Keep clients informed and supported throughout the claims journey.
• Maintain accurate records and contribute to reporting and claims analysis.

Key Requirements:

• Previous experience in commercial claims handling (essential).
• Strong understanding of insurance policies and the claims process.
• Excellent communication and negotiation skills.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work independently and as part of a collaborative team.
• Good IT skills, including experience with claims management systems.

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