_{08th March, 2025}

We are seeking a skilled and detail-oriented Cell Phone Repair Technician to join our team. The ideal candidate will be responsible for diagnosing and repairing a variety of mobile devices, including smartphones and tablets, ensuring that they are restored to full functionality. The technician will work with customers to provide fast, efficient, and high-quality repair services.
 
Key Responsibilities:

• Diagnose and repair issues with various cell phones and mobile devices, including cracked screens, battery replacements, software malfunctions, charging port issues, and water damage.
• Perform hardware and software diagnostics to accurately identify faults and recommend appropriate repairs.
• Replace faulty parts, such as screens, batteries, cameras, buttons, and more, using specialized tools and techniques.
• Maintain a clean and organized work environment, ensuring proper handling and storage of tools and mobile devices.
• Provide customers with accurate information about repair costs, timelines, and warranty details.
• Test devices after repairs to ensure full functionality and customer satisfaction.
• Communicate effectively with customers to explain repair processes and answer questions.
• Maintain detailed repair records, including parts used and time spent on each repair.
• Stay up to date with the latest mobile technology trends, tools, and repair techniques.
• Adhere to company policies, safety guidelines, and quality standards.

Qualifications:

• Proven experience in mobile device repair, particularly smartphones (iPhone, Android, etc.).
• Familiarity with a wide range of mobile devices and operating systems.
• Strong troubleshooting and problem-solving skills.
• Ability to use diagnostic tools and repair equipment efficiently.
• Excellent manual dexterity and attention to detail.
• Strong communication skills and a customer-oriented mindset.
• Ability to work independently and manage time effectively.
• High school diploma or equivalent; certifications in mobile repair (e.g., from industry organizations) are a plus.
• Prior experience in customer service or a technical repair environment is preferred.

Physical Requirements:

• Ability to stand for long periods of time and perform manual labor.
• Ability to lift and carry up to [X] pounds.
• Comfortable working in a fast-paced and often physically demanding environment.

 
What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers

Want to join the Team? Please apply to
Aimee Santos +1 254 457 4493 or  +1 737 204 4503
aimee.santos@archstaffing.ca or aimee.santos@tappwfs.com
  
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About TAPP Workforce Solutions Inc.

At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.

We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.

Your success is our priority. Let's find your next opportunity together.

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