_{07th March, 2025}

Location: Hybrid (3 days on-site) in San Mateo, CA
Salary: up to $200k
Industry: AI/ML, Customer Support Automation

What You'll Focus On

• ML/AI Strategy: Lead the development and implementation of ML/AI strategies.
• Team Building: Build and manage a high-performing machine learning team.
• Innovation: Drive innovation in AI-powered customer support automation.
• Cross-Team Collaboration: Work closely with product and engineering teams to integrate ML solutions.
• Cutting-Edge Tech: Stay current with the latest advancements in AI and ML, particularly in NLP and GenAI.
• Technical Vision: Contribute to the company's overall technical vision and strategy.

Who You Are

• Experienced ML Professional: 5+ years of experience in machine learning and AI.
• Team Leader: Capable of building and leading an ML team from the ground up.
• Innovator: Passionate about developing cutting-edge AI solutions for customer support.
• Collaborator: Skilled at working across teams and integrating ML into broader product strategies.

Why You'll Thrive

• Competitive Compensation: Up to $200k salary with 0.25% equity.
• Flexible Work: At least 3 days a week in office in San Mateo, CA.
• Growth Opportunity: Join a funded startup ($7.5M) in a rapidly evolving field.
• Impactful Work: Directly influence the product and customer experience.

This position is open to U.S. citizens and green card holders only.

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