_{20th May, 2026}

Change Management Consultant Level 3  

Location: Ottawa, ON (Onsite)
Duration: 1-year contract + 2 optional 1-year extensions (up to 3 years total)
Security Clearance: Enhanced Reliability (required at time of award)
Language: French preferred (not mandatory)

Background
Kyndryl Canada is seeking a senior Change Management Consultant (Level 3) to support large-scale, enterprise digital transformation initiatives within a public sector environment. The consultant will play a key role in designing and executing change strategies, driving adoption, and embedding sustainable organizational capabilities.

Key Responsibilities

• Lead end-to-end change management for complex digital transformation initiatives
• Design and implement change frameworks, governance models, and operating structures
• Develop communications, stakeholder engagement, and risk mitigation strategies
• Conduct change readiness assessments and translate findings into action plans
• Support training development and capability-building initiatives
• Integrate change activities into project lifecycle and PMO structures
• Drive user adoption, performance monitoring, and continuous improvement
• Collaborate in agile/iterative delivery environments

Mandatory Requirements

Experience

• Minimum 10 years of Change Management consulting experience (within last 15 years)
• Experience leading enterprise-level digital transformation initiatives meeting:
  • Multi-program scope with external stakeholders
  • Minimum 5,000 users
  • Minimum $50M+ investment
  • Duration exceeding 18 months
• Proven experience integrating change management within:
  • Project governance
  • PMO/project delivery processes
  • Documentation and reporting
  • Implementation and go-live support
• Experience in agile or iterative delivery environments
• Experience designing and delivering training / capability-building programs

Security

• Valid Enhanced Reliability clearance

Rated / Preferred Qualifications Strong candidates will have:

Certifications

• Project Management Professional (PMP)
• Lean Six Sigma Master Black Belt
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)
• Certified Training and Development Professional (CTDP) (highly preferred)
• Certified Change Management Professional (CCMP) (preferred)

Experience

• Minimum 24 months in Canadian Public Service sector
• Demonstrated experience in emerging technology change initiatives, including:
  • AI / machine learning tools
  • Automation
  • Advanced analytics

Language

• French proficiency is an asset (especially for stakeholder engagement and training delivery)

Ideal Candidate Profile

• Senior, hands-on change leader comfortable in large, complex environments
• Strong mix of strategic design + execution capability
• Experience working closely with PMOs, executives, and cross-functional teams
• Skilled in stakeholder engagement, communications, and training delivery
• Able to navigate government or highly regulated environments

 
 This is an independent consultant position for contract work with a Kyndryl client and is not a direct staff position with Kyndryl

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