Kyndryl Canada is supporting our Federal Government client with their Service Desk and data center operations and require a Service Delivery Manager.
Position: Service Delivery Manager / Team Leader
Client: Federal Government
Location: Ottawa - On-Site
Duration: Multi Year
Security Clearance: Active Security Clearance with the Federal Government
Language: English (French is nice to have)
Background:
Kyndryl Canada is supporting our Federal Government client with their Service Desk and data center operations. We are currently seeking an adept and forward-thinking Service Delivery Manager to oversee the multifaceted operations and performance of our clients' service desks. The incumbent will play a critical role in ensuring seamless service delivery, maintaining quality standards, driving continuous improvement initiatives, and fostering robust client relationships.
Qualifications: