10th December, 2025
Hotel: Scenic Hotel Southern Cross
Location: 118 High Street, Central Dunedin
Hours of Work: Monday - Sunday on a 7-day rostered timetable (Weekend work required)
Contract Type: Full-Time, 30 hours guaranteed
Typical Shifts: A mix of 6:30am - 3:00pm & 2:30pm - 11:00pm
Explore: https://www.scenichotelgroup.co.nz/dunedin/scenic-hotel-southern-cross
Is This Your Ideal Role?
If you're all about creating awesome guest experiences, love working with people, and prefer a job where you won't be sitting behind a desk all day, while also enjoying tasks like meeting and greeting guests, assisting with check-ins and check-outs, advising on reservations, managing daily reservations, responding to guest inquiries, sharing local attraction info, and even keeping our reception and public areas spick and span – then this hotel receptionist job might just be your perfect match.
Key Tasks & Responsibilities
- Welcoming and assisting guests with check-in/check-out.
- Handling reservations and providing daily reservation management.
- Responding to guest inquiries and sharing local attraction information.
- Maintaining clean and tidy reception and public areas.
- Managing administrative duties, including mail handling.
- Ensure hotel and guest security.
- Report incidents or concerns to Managers.
- Handle cash and credit transactions.
- Ensure compliance with alcohol regulations.
- Provide leadership in the Front Office department.
Skills, Experience & Qualifications Required - A minimum of 1 years experience in a similar role or Duty Manager experience.
- Current LCQ License (Desired)
- Obtaining and maintaining a current General Manager’s Certificate (Desired)
- Excellent verbal communication skills.
Why Choose Scenic Hotel Group?
We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.
We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit
apply now!
For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/
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