_{18th November, 2024}

Complex Homeless Support Worker (Finchley)
 
LOCATION:              Finchley    
SALARY:                  £14.49 basic
DURATION:              Temp to potential perm  
HOURS:                     40 hours per week
                        (Mon - Fri |Shifts 08:00 - 16:00 and 14:00 - 22:00)
 
Note: WE ARE UNABLE TO PROVIDE SPONSORSHIP OR SUPPORT THOSE ON A SKILLED WORKER VISA.
Daily Duties

• Hold a caseload of approximately 8-12 key clients and conduct regular key working sessions resulting in Support Plans that are person-centred, trauma informed and enable progression.
• Complete comprehensive risk and needs assessments and risk management plans.
• Support service users to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity).
• Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately.
• Support service users to access and sustain their accommodation.
• Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills and set up bank accounts.
• Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews.
• Carry out room and building checks and report and follow up on all hazards, repairs and maintenance issues.
• Support client peers to make recovery visible in the schemes and, where appropriate, to co-deliver activities.
• Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements.

 
Essential requirements

• DBS on the update service
• Experience of working with complex needs clients (former rough sleepers, homelessness, substance use, mental health, complex trauma, or repeat offending/street based ASB).
• Experience of helping people to identify personal goals and supporting them through a process of change.
• Experience of managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
• Experience of working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes.
• A non-judgemental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach.
• Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience.
• An understanding of professional boundaries and their importance when delivering trauma-informed support.
• Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks

For more information on this role please contact Emily Rex on 0117 923 9100
 

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