_{05th May, 2026}

Tō kamupene hou | Your new company
  
What future do you want to create?  At Hays, we believe in being lifelong partners - to our people as well as our customers.
  
With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work. 
   
Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.  
We are currently recruiting for a MSP Manager to lead our One NZ MSP solution in New Zealand, working flexibly with 3 days based onsite at our customers beautiful office in the Wynyard Quarter as well as within the Hays flagship Auckland office. The role is a parental leave cover for a period of 12 months.
  
Tō tūranga hou | Your new role
As a Manager, you will play a critical role in the achievement of strategic objectives including proactively identifying process improvements, trends and insights and determining priorities. We’re looking for someone who can proactively support multiple stakeholders and seek out opportunities to expand upon the current portfolio of solutions. You will be responsible for successfully managing service delivery along with:

• Set and drive the strategic direction of the program through service improvement and evolution roadmaps
• Join and work collaboratively with an existing and highly successful team of Managers and Directors
• Liaise with a wide range of stakeholders, candidates and suppliers, ensuring outstanding customer experience for all
• Lead and be accountable for all performance, productivity, and commercial outcomes, driving mutually beneficial outcomes for Hays and One NZ
• Drive a culture of service excellence, continuous improvement, risk mitigation and opportunity realisation

Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed
  
We hire based on potential and our people are diverse with many different backgrounds. As an experienced recruiter and leader, you will already have 5+ years in a recruitment environment and expertise gained within managed service or temp / contract solutions management. You will be customer centric with expert relationship and stakeholder management skills. Along with this we know you are;

• Highly motivated and thrive in a dynamic team environment and confident at engaging with all levels of stakeholders
• Committed and confident in building partnerships with customers, delivering an exceptional experience to everyone you engage with
• Ambitious to think beyond to achieve improved solutions for clients, candidates and colleagues
• Adaptable, agile and able to constantly seek new opportunities to further develop existing accounts
• Excellent communication skills and the confidence to manage direct reports in a collaborative and high performing environment
• Interested in optimising VMS technology and recruitment processes and procedures to drive outcomes for clients and candidates
• Confident with analysing data and generating reports to discuss account and market trends and insights to deliver long-term hiring strategies

Ngā hua ka whiwhi i a koe | What you'll get in return
  
This is a fantastic opportunity to shape your career where we will set you up to thrive. Go further in your career than you believed possible with the support of our expert managers. Here you get out what you put in, and your energy and dedication is always met by reward and celebration. Along with this you will receive;
  

• Competitive salary relative to experience with a bonus component 
•  An inclusive environment where diversity is celebrated
• Market leading tools and technology to enable you to make an extraordinary impact 
• Flexible working arrangements and additional leave, including wellness and volunteering days for you to connect with your community
• Global career opportunities - make your mark locally or explore international opportunities with the Hays group which spans over 30+ countries

Me aha koe ināianei | What you need to do now
Start your new tomorrow day and click “apply now”. This is your opportunity to advance your career with the market leading group and be proud of who you work for too.

By joining Hays, you'll be part of an inclusive culture that celebrates diversity. We invite people of all genders, ages, cultures, abilities, backgrounds, and experiences to apply. This includes Māori and Pacific peoples, people who belong to LGBTQIA+ community, neurodiverse individuals, and people with disabilities. If you require support and/or adjustments throughout our recruitment process please contact recruitment.anz@hays.com.au
  

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