We are seeking a SUPPORT WORKER SUPERVISOR to work in a full time (80 hours/fortnight) capacity based at Nhill.
RENUMERATION:
Victorian Public Health Sector Health and Allied Services Managers & Administrative Workers (Victorian Public Sector) (Single Interest Enterprise Employers) Enterprise Agreement 2025-2027.
HS5 - Grade 5 Level 1 - $46.4282 per hour/ $1,857.13 per week as per award.
ABOUT THE ROLE:
The Support Worker Supervisor is responsible for the overall coordination and management of Support Workers across all sites, including day-to-day operational oversight. They serve as the primary point of contact for Support Workers, providing guidance, support, and assistance with enquiries as they arise.
The Support Worker Supervisor plays a key role in maintaining high-quality service delivery by ensuring care standards are met, supporting workforce development, and coordinating training and competency requirements to enable staff to deliver safe, effective, and person-centred services to clients
KEY SELECTION CRITERIA
Essential:
Effective communication and organisational skills.
Relevant qualification (Management, Cert III or higher in Aged Care/ Disability field) and/or experience in Community Health.
Ability to communicate effectively with internal and external stakeholders (i.e. clients and families, community members, or other staff, management and external providers).
Knowledge and understanding of the Aged Care Standards.
Desirable:
Qualification (Certificate or above) in (pertinent to the position) or equivalent field.
Previous experience working in supervising staff.
Previous experience in a rural setting
PRE-REQUISITES:
NDIS Worker Screening Clearance.
Working with Children Check.
Fully vaccinated (including influenza) as per current Department of Health Directives.
Australian Driver’s License
KEY RESPONSBILITIES:
Provide leadership, supervision, and operational oversight to Support Workers across all sites, and Social Support Assistants as required, ensuring the delivery of safe, high-quality, person-centred services.
Monitor compliance with mandatory training and education requirements, proactively following up with Support Worker and Social Support staff to ensure competencies remain current.
Support recruitment activities, including candidate selection, onboarding, orientation, and integration of new employees into the service.
Act as the primary point of contact for Support Workers, providing guidance, problem-solving support, and timely responses to operational enquiries and issues.
Coordinate the procurement and management of equipment, consumables, and supplies, ensuring resources are available, maintained, and used safely in accordance with organisational policies and procedures.
Promote service quality, workforce capability, and continuous improvement through regular communication, mentoring, and support of Support Worker staff.
Assist in identifying training and development needs and facilitate opportunities to enhance staff knowledge, skills, and compliance with organisational and regulatory requirements.
Support the implementation of workplace health and safety practices, ensuring safe work environments and adherence to relevant policies, procedures, and legislative requirements.
HOW TO APPLY: If you wish to apply and be considered for this role, please submit the following information in one document:
Your resume, including a comprehensive employment history, the qualifications you hold and the contact details of three manager/supervisor referees.
A cover letter outlining your suitability for the role.
Response to the Key Selection Criteria found above, using recent examples of your experiences.