Join this fast growing global health tech as a technical Product Analyst! Develop, build, and communicate key health tech products!
Don't miss out out on this career defining opportunity in Product Management!
We are looking for a skilled, passionate, and collaborative individual to join a growing global team, one who can incubate a keen interest in technology that ultimately improves patient outcomes.
As the Technical Product Analyst, you'll:
· Develop, build, and communicate key health tech products, internal and external.
· Help the product team define products for launch into the telehealth marketspace.
· Work with clinical, technology, operational, and administrative teams to define product requirements.
· Use qualitative and data lead approaches to understanding customers and users use of our platforms, to highlight areas of improvement in those platforms.
· Support the development and implementation of strategic initiatives.
· Develop relationships with the product team, customers, and users
· Facilitate workshops to elicit and document customer and user problems, needs, and workflow.
· Work with the product team and User experience specialists to determine the best approach to solving problems for users.
· Interpretation of lo-fi and hi-fi wireframes.
· Work with development and test automation teams to deliver solutions to customer / user problems, including the documentation of success criteria.
· Create, maintain, and update product information.
· Develop and communicate user and customer definitions for the use of the product and development teams.
· Assist with the management of key vendors and service providers.
· Contribute and work using our development approach which includes User Journeys, Epics, User Stories, Behaviour Driven Development for scenarios, and automated testing.
· Establish and track product success metrics, working with the product and development teams to establish a product roadmap.
· Drafting of process, training, and product documentation.
· Identify change and improvement opportunities across systems, processes, and people capabilities.
YOU -
- Demonstrated experience of technical product management or a technical BA seeking to move into product management, that can produce high-quality metrics / data driven deliverables, and possesses a strong desire for creating value for our company and clients.
- Strong capability and willingness to pick up and understand new concepts, regarding maging workflow systems.
· Market research to understand customer and user needs and communication of them.
· Creation of economic models.
· Development of product roadmaps, based on customers, users, market intelligence, and product team feedback.
· Ability to “sell” product vision and bring others onboard with that vision.
· Data / metrics fluency, including the use of data / metrics applications, e.g. SQL, Redshift, Tableau, TM1, PowerBI, or similar.
· Development, use, and communication of user and customer metrics, e.g. Google Analytics, Pendo.io, Fullstory, Hotjar, or similar
· Strong relationship development skills and ability to build strong, collaborative relationships
· Solid understanding of Agile methodologies applied to project delivery.
· Excellent written and verbal communication skills
· Ability to work and coordinate well within a globally dispersed team or independently.
· Formal Product Analyst qualifications or certifications.
· Experience working in an agile environment as a Scrum Master
· Working knowledge of JIRA and Confluence
· Familiarity with compliance against ISO 27001
Cultural Fit:
We are passionate about our organisation and our community. Everyone that works here is passionate about creating a best-in-class environment, helping our doctors to save lives. We recognise the criticality of what we do.
We collaborate, we communicate, we share knowledge, we build each other up and we support each other. We share in success and failure. People working here are expected to bring their A-Game, but we recognise that the power of an effective team will always deliver more than the capability of any one individual.
We support flexible working arrangements, celebrate diversity and we welcome people from all places and all backgrounds.
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