_{29th January, 2026}

ABOUT SPORTS TRAVEL HOSPITALITY GROUP (STH GROUP)
STH Group partners with leading global sporting events and premium partners to elevate the world's biggest sporting moments, delivering exceptional hospitality and travel experiences. With offices across London, Miami, Auckland, Melbourne and Sydney, STH Group provides a genuinely global service offering.
 
In February 2025, STH Group proudly opened their Sydney offices to oversee Men's Rugby World Cup Experiences 2027 in partnership with World Rugby. Through this collaboration, STH will deliver premium fan experiences for Rugby World Cup 2027 in Australia.
 
ROLE SUMMARY:
We are seeking an experienced Head of Ticketing & Inventory Management to lead ticketing and inventory delivery for Men's Rugby World Cup 2027 Experiences. Based in Sydney, this senior role will oversee end-to-end ticketing strategy, inventory control and systems management, ensuring seamless operations, maximised revenue and an outstanding fan experience across all events and packages.
 
Working closely with internal teams and key external partners, you will drive inventory optimisation, data-led forecasting and compliance across all ticketing activities. As the operational lead and key escalation point, you will oversee event-day delivery, manage risk and contingency planning, and continuously improve processes to ensure world-class execution at one of the world's largest sporting events.
 
ABOUT YOU:

• Ticketing Systems Experience: Over three years' hands-on experience with ticketing systems for large-scale sporting or live events.
• Cross-Functional Collaboration: Proven ability to work across Sales, Operations and Product teams to deliver seamless end-to-end client journeys.
• Leadership & Strategic Planning: Strong capability to plan requirements, resources and processes and lead complex, multi-disciplinary project delivery.
• Stakeholder Management: Highly effective at managing senior internal and external stakeholders to support operational and strategic outcomes.
• Operational & Data Analysis: Data-driven approach, applying insights to optimise ticketing operations and improve customer experience.
• Attention to Detail: Exceptionally high standards of accuracy across inventory management, systems and communications.
• Technical Agility & Adaptability: Confident across multiple systems and platforms, managing competing priorities in fast-paced, dynamic environments.
• Sport & Events: A passion for sport, travel & events is preferred but not essential.

This is an incredible opportunity to lead ticketing and inventory operations for one of the world's biggest sporting events, shaping seamless fan experiences at the Men's Rugby World Cup 2027.  
 
APPLICATIONS CLOSE - Thursday 26th February 2026
 
Why choose STH?
At STH Group, you belong to something greater; our experiences are unique and so are our people. STH Group is committed to equal opportunity and building a diverse workforce, we encourage applications from all backgrounds. We are committed to equity and inclusion and welcome candidates from underrepresented groups.

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