_{16th December, 2025}

Are you a people person who knows how to build rapport?

Do you enjoying solving problems and keeping customers happy?

If so, keep reading!

We’re currently looking for a tenacious Customer Service Advisor to join an employee-owned company who are on the rise!

You’ll get to join a vibrant team helping customers with passion, care and empathy all whilst working with loads of well-known brands!

If you’re collaborative, organised and happy to help…

As a Customer Service Advisor your responsibilities will include…

• Communicate with customers via telephone, e-mail and other software systems
• Carry out a range of processing tasks and take ownership of customer problems
• Resolve customer complaints or issues in a timely, professional, and empathetic manner
• Maintain accurate records of customer interactions, transactions, and feedback
• Collaborate within the team to clarify facts, exchange info or resolve enquiries and issues

We are looking for a Customer Service Advisor with the following skills and experience…

• Some experience in customer service is preferred
• Exceptional written and verbal communication skills
• Highly organised, detail-oriented and efficient at managing a busy workload
• Resilient, tenacious, patience, customer focused & cool headed under pressure
• Collaborative mindset, true team member, happy to share ideas and take initiative
• Naturally curious, problem solver, takes ownership and see things through to resolution

In return, the successful Customer Service Advisor will receive an hourly rate of £12.21 per hour for 37.5 hours per week, plus the following benefits…

• 20 days holiday plus bank holidays and increases 1 day per year up to 25
• Team socials
• Training and development
• Life Insurance

Does this sound like your next big jump? send your CV over today for this Customer Service Advisor Role!

Apply For Job