_{31st March, 2026}

This is a fantastic opportunity to join a leading collections agency based in Keysborough.

Be part of a locally owned Australian business that offers a supportive, non-corporate environment where your contribution is genuinely valued.

The company specialises in early, mid, and late-stage collections, including skip tracing and legal escalations.

With an impressive client portfolio across the utilities, telecommunications, and financial services sectors, they have built a strong reputation for delivering results and maintaining long-term client relationships.

About the Role
In this position, you will manage your own portfolio of accounts, taking ownership of the collections process. 

Key Responsibilities:

• Manage early, mid, and late-stage collections in accordance with your portfolio
• Negotiate payment arrangements and drive positive outcomes
• Handle escalations and support legal recovery processes
• Maintain accurate records and meet compliance standards
• Achieve individual KPIs and performance targets

What’s on Offer:

• Work with a locally owned, established business
• Supportive, team-focused, non-corporate culture
• On-site parking provided
• Structured training and onboarding
• Work-from-home flexibility (1–2 days per week post-training)
• Bonus opportunities based on KPI achievement

This is an excellent opportunity for an experienced collections professional looking to take ownership of their portfolio and be rewarded for performance in a flexible and supportive environment.

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