_{14th April, 2026}

We're the team behind The Apollo, Cho Cho San, Olympus, Greca, and Yoko - a group of neighbourhood restaurants known for doing hospitality properly. We're looking for a Reservations Coordinator to join us at our Potts Point office, managing bookings across the group and making sure every guest's first interaction with us sets the right tone.

About the role

This is a casual role, 25–30 hours per week, based in Potts Point. You'll be the first point of contact for guests making reservations — handling inbound enquiries by phone and email, managing bookings through SevenRooms, and coordinating special requests across multiple venues. Sunday availability is essential.

Day to day you'll be:

• Managing reservations and enquiries across the group via phone, email, and SevenRooms
• Handling special requests, large bookings, and event enquiries with care and accuracy
• Liaising with venue teams to ensure booking details are communicated and executed
• Maintaining guest profiles and notes to support personalised service
• Keeping the inbox moving - responsively and professionally

About you

• Experience in reservations, front-of-house, or a guest-facing coordination role
• Warm, clear communicator  on the phone and in writing
• Organised and detail-oriented, comfortable managing multiple threads at once
• Available Sundays (non-negotiable) and across a flexible weekly schedule
• Familiarity with SevenRooms or similar reservations platforms is essential

What we offer

• Casual role, 25–30 hours per week
• Potts Point office location, close to transport
• Staff dining discounts across all TwentyEleven venues
• A team that takes hospitality seriously - and has a lot of fun doing it
• Real career pathways within a growing multi-venue group

About TwentyEleven Group

We run five restaurants across Sydney and Brisbane - The Apollo, Cho Cho San, Olympus, Greca, and Yoko Dining. Every venue is different, all of them built on the same belief: that great hospitality is about genuine connection, doing the small things well, and creating places people are proud to call their own.

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