The purpose of this role is to provide transitional support to clients who are in the process of transitioning from ASC accommodation to their own per
22nd April, 2021
Program Area: Service Delivery Purpose / Objective: The purpose of this role is to provide transitional support to clients who are in the process of transitioning from ASC accommodation to their own permanent and stable housing. Commitment Period: Minimum 3 months Days and hours required per week: 1 day per week, 6 hours. Some follow up required during the week.
Duties & Responsibilities:
Provide culturally appropriate support to clients who are residing in the ASC accommodation program.
Check in with clients to ensure they are following their client plan of transitioning out of ASC accommodation
Provide support to clients via telephone, home visit and/or meetings at ASC
Support clients to look for alternative accommodation.
Assist clients to apply for properties and possibly communicate with real estate agents to assist clients in securing properties.
Occasionally transport clients to /attend open houses with clients.
Assist clients in moving residencies
General support to the Housing team to ensure client needs are met.
Experience in working with people from various backgrounds and cultures
Comfortable using the Translating and Interpreting service to communicate with clients
Intermediate computer skills (confidence in using the internet and emails)
Ability to work collaboratively with other staff and volunteers
Flexibility and willingness to take on extra tasks as appropriate
Flexibility and willingness to meet with clients outside of the ASC
Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality.
All ASC staff and volunteers are required to:
Adhere to ASC’s vision, purpose and values
Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
Comply with Work, Health and Safety systems
Comply with Incident Management Procedures and emergency protocols
Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date and to comply with relevant state/territory legislative requirements.