_{08th July, 2026}

Purpose / Objective: Employment Advisors volunteer in the ASC Employment Hub, providing one-on-one support to people seeking asylum as they strive to achieve their employment, training and education goals. 
Commitment: Minimum 6 months 
Days and hours required per week: Flexible, one day per week (5 hours)
Location: ASC Office in Newtown (43 Bedford Street)

Duties & Responsibilities

• Support people who attend the ASC Employment Hub to develop resumes and cover letters, utilising ASC templates
• Link people with relevant internal and external supports or services as appropriate
• Provide assistance from a people-centred and strengths-based perspective
• Record the details of your meetings in our database and keep records updated
• Regularly check ASC emails to stay up to date with Centre news and process updates
• Check in with clients by phone to track job placements, address any additional needs, survey their satisfaction, and close cases where appropriate
• Offer post-placement support for clients who have found work. This includes reviewing contracts, payslips, responsibilities and training; discussing workplace communication and norms; reviewing rights and responsibilities; troubleshooting questions, and discussing goals and professional development 
• Collect feedback and update case files

Selection Criteria

• A sound understanding of the Australian job seeking and employment landscape
• Experience with resume, cover letter and application writing
• Strong customer service and communication skills including active listening, relationship building, problem solving, efficiency, empathy and collaboration
• Experience in working with people from various backgrounds and cultures
• An understanding of issues affecting people seeking asylum in Australia 
• An understanding of, or willingness to learn about, trauma-informed practice
• Excellent computer skills; confidence using Google products (Mail, Calendar and Drive) and confidence using (or willingness and ability to learn) how to use a database
• Ability to work collaboratively and thoughtfully with other team members
• Flexibility and willingness to think outside the box and take initiative
• Ability to adhere to our code of conduct and boundaries and confidentiality policies
• Strong prioritisation and time management skills, and attention to detail
• Experience in coaching, mentoring and/or training is beneficial

General Conditions

All ASC staff and volunteers are required to: 

• Adhere to ASC's vision, purpose and values 
• Act at all times per ASC's Code of Conduct, Boundaries and Child Protection Policies 
• Comply with Work, Health and Safety systems 
• Comply with Incident Management Procedures and emergency protocols 
• Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
• Support a child safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements and willing to provide NSW police check if requested

Apply For Job