_{04th December, 2025}

Travel Claims Consultant 
Permanent Opportunities Sydney, Melbourne and Brisbane 
WHV welcome to apply for Temporary Vacancies - Competitive hourly rate 
 
Account Manage Travel clients, working closely with the Technical Manager to make decision's whilst you are providing exceptional customer service managing portfolio of Travel claims from beginning to end. 
 
 
Responsibilities
 
 
- Assessing Liability and requesting further information where required
- Calculating benefit amounts and financial exposure
- Efficient and exceptional customer service to multiple stakeholders
- Management of claims through to finalisation
- Interpretation and application of varying policy terms
- Empathic and caring communication (written and verbal)
 
For this opportunity, the experience required - 
 
Essential Insurance industry claims background, preferably in Travel, Corporate and Leisure Travel, however general ins can be considered. A forward thinking, excellent customer service claims consultant with the drive, empathy and diligence to support customers throughout the claims process.
 
Our client offers - 
 
Flexible working from home and office in the heart of Sydney, Brisbane and Melbournes CBD. Collaborative team and great working culture, competitive salary package, career progression, a work place that values autonomy, flexibility and diversity, and team players. 
 
If you would like more information then please reach out to Rebecca Harris Rebecca.Harris@haylo.com.au | 0489262516
Or contact Dominic Sheppard, Dominic.Sheppard@haylopeople.com.au | 0421573213

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