_{02nd April, 2025}

We're currently recruiting for an Order Desk Administrator to join our expanding team.
  
Working alongside Order Desk and Stores colleagues, you will ensure we collate and store a comprehensive set of records for our shipments. You will also update our customers with shipping information and assist with other administrative tasks as needed.

Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge.
  
Your Role:  

• Accurately maintain a log of every export shipment and collate evidence from multiple sources
• Ensure goods are collected by customers and exported out of the UK within expected timescales
• Create a comprehensive record per shipment, which includes all related shipment documentation / export evidence
• Chase freight forwarders as necessary to ensure completeness of records
• Share shipment details with customers on a daily basis
• Able to work efficiently and with a high degree of accuracy
• Suits someone who is very organised, methodical and has strong attention to detail

Your Day to Day:
  
Our customer base includes many different industries and markets around the world. Our complete TETRA and LTE solutions have been developed specifically for users in multiple sectors to face their critical communications challenges.
There is no such thing as a typical day here at Sepura. You will be supported by your manager and team, as well as collaborating with other departments across the business. Order Desk Administration activities you will be responsible for include:

• Work with the Order Desk team to obtain details of upcoming shipments and preparing an export log
• Using details of the previous day’s shipments to maintain the log, and to compile a record of evidence per shipment – collaborating with the Stores personnel as necessary
• Notifying customers each day of shipments, including tracking details and serial number records
• Assisting the Order Desk team with other administrative tasks as deemed necessary

This is a part time role where we are looking for someone to work 18 hours per week, to be spread over three to five days in the office.
  
This role will also require Security Clearance (provided by Sepura).
  
What you need to succeed

Qualifications:

• GCSE’s

Experience and Skills:

• Good skills with Microsoft Office tools (Excel, Outlook, Word)
• Good communication skills
• Highly organised with excellent attention to detail

Nice to have:

Qualifications

• A-levels or equivalent

Experience and Skills

• Customer service / order desk or export experience will be highly beneficial
• Experience using Microsoft Dynamics / 365

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