_{07th August, 2026}

Are you eager to land a brand new role? Our client, a busy Local Authority in Essex, are looking for an experienced Customer Support Assistant to join their team and play a crucial role in their Customer Support Operations.   

Position: Customer Support Assistant
Rate: £17.56 per hour (Umbrella)
Contract Duration: 6 Months
Work arrangement: Fully On-site


Job Responsibilities: 

• To respond to and assist members of the public making general and specific enquiries both in person and by telephone providing factual information or assistance or by putting them in touch with appropriate officers as required.
• To establish and maintain a good general knowledge of all the different facets of the Authority's services and objectives in order to respond to customer queries
• To attend training and team briefing sessions and to participate in the process of continuous improvement in customer service

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 2 year experience within a Customer Support Assistant or equivalent.
• NVQ Level 2 or equivalent in customer service

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.rosa@temptingrecruitment.co.uk or contact James on                020 3854 4910

Apply For Job