_{09th July, 2026}

Are you eager to land a brand new role? Our client, a busy Local Authority in West London, are looking for an experienced Repairs Complaints & Legal Officer to join their team and play a crucial role in their Housing Operations.       

Position: Repairs Complaints & Legal Officer
Rate: £36.78 per hour (Umbrella)
Contract Duration: 8 Months
Work arrangement: Hybrid


Job Responsibilities: 

• To be responsible for liaising with all team members to ensure the delivery of a customer focused repairs service.
• To liaise with team members and other colleagues to co-ordinate and produce informed and accurate responses to Legal disrepair cases, customer enquiries, complaints, Members' Enquiries, FOI requests etc.
• To ensure all team members receive the appropriate level of communication to maintain engagement with the Council’s vision, priorities and activities.

Job Requirements:

• A building and/or property related qualification or equivalent knowledge and experience
• Experience of managing complaints and enquiries within a similar environment, liaising with colleagues and contractors to reach satisfactory conclusions.
• Writing reports and briefings for senior managers and Cabinet Members demonstrating attention to detail and accuracy
• Driving License and Vehicle Required

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.rosa@temptingrecruitment.co.uk or contact James on                020 3854 4910

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