_{11th June, 2026}

Are you eager to land a brand new role? Our client, a busy housing client in Devizes, are looking for an experienced Customer Service Advisor to join their team and play a crucial role in their contact centre operations.       

Position: Customer Service Advisor
Salary: £24,811 per annum
Contract Duration: Permanent
Working Arrangement: Hybrid

Purpose:

• You’ll deliver good customer service to all of our 90,000 customers and 1,500 colleagues, using your skills, attributes and knowledge to help deliver first contact resolution and a seamless customer journey.

Job Responsibilities: 

• Deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call.
• Some calls can be complex and challenging, you’ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer.
• You’ll be expected to adhere to data protection legislation, checking customer information and updating personal details.

Job Requirements:

• Previous experience in customer facing roles or roles in the service industry.
• Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases.
• Evidence of Continuing Professional Development. 

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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