_{17th July, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in Bristol. Are looking for a Locality Officer to join their organisation.

Job Role: Locality Officer
Temporary or Permanent: Temp
Possible End Date: 3 months (Possible Extension)
Location: Bristol 
Driving Licence Required: Yes
Vehicle Access Required: Yes
DBS Required: Basic DBS required
Rate of Pay: £19.36 p/h umbrella
Office Based/Hybrid:
Hybrid but needs to be more flexible than a set number of days at home and in the office, it’s more likely to be 1 day in the office, 2 days on site and 2 days from home.

Job Purpose:
You'll be accountable for delivering a professional and high-quality mixed tenure service to our customers across your locality.
You'll use your knowledge and skills to resolve a range of housing management challenges including: Anti-Social Behaviour, housing and neighbourhood issues, contractual related breaches and changes, fraud and safeguarding.
You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs.

Key Responsibilities:

• Effectively and proactively managing a complex caseload whilst seeking creative solutions to achieve positive outcomes
• Contributing to shaping sustainable communities and developing an environment that is safe and inclusive for our customers
• Fulfilling our landlord responsibilities, including adherence to our policies and procedures, as well as all regulatory and legislative requirements
• Taking a pro-active approach to health & safety and compliance
• Providing an excellent customer experience which contributes to us achieving 90% customer satisfaction
• Working in collaboration with colleagues from across the locality to conduct a programme of routine checks and deliver improvements to our homes and places
• Building and maintaining relationships with key stakeholders and partner agencies

Job Requirements:

• At least 2 years experience within Locality Officer role or equivalent.
• The membership of a professional body – CIH or equivalent
• Experience of working across teams and agencies to address complex customer needs
• Experience of delivering effective responsive tenure blind landlord services with locality teams to sustain tenancies and maintain our homes and places

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on 020 3854 4911 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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