_{15th April, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in West London, are looking for an experienced Recovery Officer to join their team and play a crucial role in their collection operations.  

Position: Recovery Officer (Council Tax & NNDR) 
Rate: £27 per hour (Umbrella, Inside IR35)
Contract Duration: Temporary (3 Months) with Possible Extension 

Purpose:

• To undertake recovery functions in respect of Council Tax and National Non-Domestic Rates (Post Enforcement Agency), including representing the Council in Court proceedings and the referral of debt to external agencies and internal departments (including the Council’s Legal Services).

Key Responsibilities:

• To support the Council Tax and NNDR Debt Managers in providing an efficient enforcement and recovery service for the authority. To update, investigate and reconcile Council Tax & NNDR accounts and take appropriate further recovery action where necessary in line with section guidelines to maximise revenue for the authority and ensure that targets are met within the department.
• To liaise and action information/enquiries from other sections, departments and outside agencies as necessary (e.g. DWP, collection agencies, employers and citizen’s advice bureau), including maintaining accurate records of debt with external collection agencies and to allocate and process payment schedules and raise invoices as necessary.
• To deal with correspondence, telephone, e-mail and counter enquiries accurately and effectively as appropriate and within the departments target.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 1 year experience within a Recovery Officer role or equivalent.
• IRRV qualification desirable, you must have experience within the council tax & business rates sector and a good understanding of the relevant legislation.
• Experience of the Academy system for council tax and NNDR (business rates).
• Able to use Word, outlook and excel spread sheets.
• Evidence of Continuing Professional Development. 

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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