_{05th March, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in West London, are looking for an experienced Accessible Transport Officer to join their team and play a crucial role in their transport operations.  

Position: Accessible Transport Officer
Rate: £24 per hour (Umbrella, Inside IR35) 
Contract Duration: Temporary (3 Months) with Possible Extension
Working Pattern: Hybrid

Purpose: 
This role is to deliver services for accessible transport requests via multiple channels including telephone, email, face to face and online service, adapting the service to the needs of the resident. Ensuring digital inclusion and assisted support to complete applications and signpost or advise.

Key Responsibilities:

• Process permits and passes following the procedures, legislation and guidelines and ensuring the checks are in place and processes are followed to ensure the correct permits and passes are allocated. To operate within remove and develop effective administrative systems for provision of these services under Section 29(1) of the National Assistance Act 1948, related statutes, and Council Policy.
• Assess eligibility for smart visitors permit discounts and agree and authorise for parking permits to be issued. Assessing applications and sharing appropriate data in respect of disabled parking bays to inform decisions.
• Responsible for data collection and checking, assessments, ordering the blue badge, freedom pass and taxi-cards, scanning forms and uploading forms to internal & external databases. Including the use of any new technology that assists in this process including the DWP Searchlight project.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 1 year experience within a Accessible Transport Officer role or equivalent.
• Evidence of Continuing Professional Development. 
• Educated to 5 GCSE Grade C standard including Maths and English or equivalent qualifications / experience.
• Extensive knowledge and experience of blue badge, freedom pass and taxi-card legislation
• Proven ability to interpret medical evidence to assess eligibility for transport services.
• Ability to assist residents with complex needs or hidden disabilities.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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