_{09th January, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in Tyne and Wear, are looking for an experienced Technical Support Assistant to join their team and play a crucial role in their administrative operations. 

Position: Technical Support Assistant
Rate: £16 per hour (Umbrella) 
Contract Duration: Temporary (June 2025) with Possible Extension

Key Responsibilities:

• You will play an integral role in supporting the daily operations of Environmental Services. 
• To undertake a range of administrative tasks including managing your own emails, copying, scanning, faxing, archiving, post, answering the telephone and taking messages.
• Copy typing from notes, including completing standardised templates.
• Provide telephone cover and assistance for other teams as required.
• To carry out routine invoicing, creating purchase orders (including orders for non-routine items), handling of petty cash and taking payments.
• You will be required to maintain a high level of accuracy, whilst meeting tight deadlines and have the proven ability to work collaboratively in a high-volume environment.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 1 year experience within a Technical Support Assistant or equivalent.
• Evidence of continuing professional development.
• Understanding of computer systems and competency in Office Applications e.g. MS Word/Excel and office packages.
• Experience of dealing with enquiries from a range of people.
• You should be familiar with KPIs, researching and presenting business information, financial administration, and monitoring service standards.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on   020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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