_{25th May, 2026}

We are seeking a reliable and organized warehouse assistant to join our client team in Wigram.  They specialize in exporting a range of unique orthotics and innersoles. This is a varied role combining customer service, administration, and warehouse duties.
 
Initially candidates will be trained in dispatch and then later trained on customer service and order tracking. 
 
Key Responsibilities
 
Warehouse Duties

• Pick, pack, and dispatch customer orders
• Scan and manage inventory accurately
• Communicate with production 
• Check and process inwards goods
• Maintain warehouse organisation and cleanliness
• Assist with stock counts and inventory control
• Meet dispatch deadlines and performance targets

 
Customer Service & Administration

• Provide excellent customer service via phone and email (90%) email
• Manage order discrepancies, returns, and replacements
• Maintain accurate data across ERP, CRM, and inventory systems
• Prepare shipping and export documentation for NZ and international orders
• Export KPI and operational reports
• Support purchasing activities and monitor stock levels
• Assist with document control and general administration
• Work within ISO quality management procedures

Skills & Experience

• Previous customer service and warehouse experience preferred
• Strong communication and problem-solving skills
• High level of accuracy and attention to detail
• Good computer and data entry skills
• Ability to multitask and manage priorities
• Reliable with a strong work ethic
• Flexible and team-focused attitude

Hours - 25-30 hours per week with flexibility
between 9am-3pm or 8am-2pm Monday-Friday
$25.50 starting rate with a review when full trained in dispatch. 
 
This is a great opportunity for someone who enjoys a hands-on role with a mix of customer service, administration, and warehouse responsibilities.

The Process: Be a part of this growing team by applying today with a cover letter and CV by "clicking the link below" or by contacting us on 0800226732

 Please note candidates must have the right to work in New Zealand at time of application to be considered for this role. Candidates not in New Zealand will not be considered. A Pre-Employment Drug Test may be required.

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