_{18th May, 2026}

About the Role
 
We are looking for an enthusiastic and motivated Customer Service Delivery Specialist to join our  clients team within the concrete industry. This is a fast-paced, hands-on role where no two days are the same. You'll be responsible for coordinating customer orders and ensuring smooth delivery operations across multiple regions.
This position will initially be offered on a temporary basis- covering a one year Maternity leave period. 
 
Key Responsibilities

• Answer incoming calls and manage customer enquiries professionally
• Respond to and organise customer communications via email
• Schedule and coordinate delivery orders across multiple regions, including Christchurch, Queenstown, Dunedin, and Darfield
• Work closely with internal teams to ensure efficient and timely service delivery
• Maintain accurate records using internal systems
• Provide high-quality customer service and problem-solving support

Systems & Tools
 
You will be working with a range of systems, including: Training Provided

• Command Concrete
• Command Track
• Microsoft Outlook
• Microsoft Excel
• Amazon (phone system)

About You

• Strong communication and organisational skills
• Ability to multitask and perform under pressure in a busy environment
• Enthusiastic, eager to learn, and early in your career
• A team player who thrives in a supportive and collaborative environment
• Proactive with a hands-on approach

Preferred (but not essential)

• Experience in coordination, logistics, or scheduling roles
• Exposure to dispatch or operational systems
• Experience within construction or the concrete industry
• Experience within customer service 

Working Environment
 
The team operates in a fast-paced environment, but is highly supportive, friendly, and always willing to help. This is a great opportunity to learn and grow within a collaborative team.
Once fully trained and performing well, there may be flexibility to work from home.
 
Working Hours/Salary/Location

• Monday to Friday (full-time)
• Proposed shifts:
  • 7:00am - 3:30pm or
  • 8:00am - 4:30pm (to be confirmed)
• Every 4-5th Saturday (work from home, approx. 3-4 hours depending on workload)
• Hourly when temp between $28-30per hour. 
• Office is located in Harewood

 The Process: Be a part of this growing team by applying today with a cover letter and CV by “clicking the link below” or by contacting us on 0800226732

Applicants who are successful will receive a voucher. Terms and conditions apply.

 Please note candidates must have the right to work in New Zealand at time of application to be considered for this role. Candidates not in New Zealand will not be considered. A Pre-Employment Drug Test may be required.

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