_{20th January, 2025}

3rd Tier Engineer
West Midlands
Permanent, Full Time, Hybrid
£35k - £45k (dependent upon experience)
 
We're looking for an energetic and positive 3rd Tier Engineer to join our Cloud Services team.  You’ll be passionate about new technology and eager to expand your skills.  This is a great opportunity to be at the forefront of building and enhancing managed cloud services and supporting the service desk team.
 
 
Why join this innovative company

• Latest Technologies: Work with a variety of cutting-edge cloud technologies in a fast-paced and ever-changing environment.
• Professional Growth: Be proactive in your professional development in an environment where continuous learning and growth are encouraged and supported.
• Enhance your leadership skills: Lead and coach junior team members, acting as a liaison between the team and management.
• Collaborative Culture: Be part of a dedicated team that collaborate on research, design, delivery, automation, and operation of business-critical applications.

What You’ll be doing

• Service Desk: Manage your personal queue of escalated tickets.
• Cloud Services: Install and test backup solutions, monitor server performance, develop automation, and create processes for the Cloud Services team.
• Project Work: Bring your skills and expertise to a variety of innovative projects.

What We’re Looking For

• Technical Expertise: Extensive knowledge of Microsoft Windows desktop/server support, Microsoft Exchange with DAGs, Microsoft SQL with BAGs, networking concepts, virtualisation, storage, security, and backup solutions.
• Specialized Skills: Expertise with Citrix Virtual Apps and Desktops, Netscaler, Remote Desktop Services, and network infrastructure (Palo Alto firewalls, Juniper/Nvidia switching, Cisco Routers and Switching).
• Essential Requirements: A driving license, significant experience in an MSP environment, scripting tools for automation, Linux system administration, and WHM/cPanel administration.
• Desirable: A university degree (or equivalent) in IT or a range of relevant certifications.

Apply now and be part of a team that's driving innovation and excellence in cloud services.

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