_{12th June, 2026}

Position: Customer Service Representative – Winnipeg, MB – Full Time  
 
The role of the Customer Service Representative is to help customers understand the products and services being offered by the company. They also answer inquiries by phone or email, and handle or direct concerns, complaints, or other issues or opportunities to the appropriate department. Helping to ensure customer satisfaction is the task-to-task responsibility the Customer Service Representative should take pride in in this important role.

Experience/Requirements:

• Grade 12 diploma or equivalent
• Exceptional customer service skills
• Written and verbal communication skills
• Receiving and processing orders
• Product and service knowledge
• Invoicing and establishing best practice of shipment of feed orders
• Scheduling freight logistics and accurately preparing documentation and reports according to regulations and policies
• Provide follow up to the customer
• Proficiency in Microsoft Office and internet applications
• Analytical, organizational and problem solving skills
• Ability to make good judgments and quick decisions
• Strong work ethic, self-motivated, and pride in producing quality work
• Previous background or working experience in the agricultural industry and/or sales environment is an asset
• Experience in a similar role is an asset
• Safety compliance is of utmost importance and all applicants must have a steadfast commitment to plant safety at their location 
• HACCP (Hazard Analysis Critical Control Point) training is an asset, HACCP training will be provided by the company annually
• Have a positive, steady and upbeat approach in day-to-day tasks
• Contribute to an inclusive, motivating and appreciation centric environment for all coworkers

Benefits:

• Competitive salary and pension plan
• Health and dental benefits
• Group insurance benefits
• Referral incentives

If you meet these qualifications and are interested in supporting Canadian farmers in a career at Masterfeeds, please apply on line or forward your resume in confidence to:
By email: OperationsWinnipeg@masterfeeds.com
By mail or drop off location:
Masterfeeds Winnipeg
Attn: Operations Manager
17 Speers Rd
Winnipeg, MB  R2J 1M1
  
At Masterfeeds we are committed to fostering an inclusive and respectful workplace where diverse perspectives help drive innovation in agriculture. We welcome unique skills, experiences and backgrounds. If you’re passionate and excited about this role we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity and accessibility in the selection process.
  
Artificial Intelligence (AI) tools may be used to help review and assess applications during our recruiting process. The tools support our team's evaluation, but every hiring decision is made by our authorized hiring professionals.

If you require accommodation during the recruitment process, please contact Masterfeeds Accessibility at accessibility@masterfeeds.com.

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