_{10th March, 2025}

Head of Sales 
Location: Southeast – Kent/SE London
Salary: Up to 70K base, with additional earning potential including commission and bonuses.
 
About the company
A leading designer and manufacturer of handcrafted, high-quality industrial-style lighting and furniture, serving both trade and consumer markets across the UK and internationally. We are known for our unique, timeless designs that blend aesthetic appeal with modern functionality. With a strong focus on craftsmanship, sustainability, and innovation, we collaborate with interior designers, architects, and businesses to provide lighting solutions that elevate residential, commercial, and hospitality spaces. As we continue to grow, we’re looking for a strategic, results-driven Head of Sales to drive revenue growth and lead our sales team.
 
Key Responsibilities
Sales Strategy & Business Development

• Develop and implement a comprehensive sales strategy for both new and existing business development, driving sustainable revenue growth.
• Identify and capitalize on new sales opportunities in the UK and international markets.
• Use Salesforce and Shopify data to inform sales decisions, target new markets, and drive engagement.
• Work closely with Marketing, Finance, and Operations to ensure alignment with broader business objectives.
• Create structured yearly and 6-month sales plans, focusing on both short-term and long-term goals.

Sales Team Leadership & Management

• Lead, mentor, and motivate a team of one Sales Manager and two Administrative Assistants.
• Provide regular coaching, performance evaluations, and development plans to ensure team growth and sales effectiveness.
• Set and monitor individual and team sales targets, ensuring goals are met while providing guidance and support.
• Manage and prioritise business development tasks, ensuring deadlines are met and workload is optimised.
• Oversee Salesforce and CRM system usage, ensuring client interactions are tracked and managed effectively.

Client Relationship Management

• Build and nurture long-term relationships with key clients to ensure satisfaction and identify new sales opportunities.
• Conduct regular client meetings, providing product updates and gathering feedback.
• Oversee showroom events and create engagement opportunities through customer invitations.
• Proactively identify upselling and cross-selling opportunities within key accounts.

Trade Shows & Industry Engagement

• Lead the planning, execution, and follow-up strategy for trade shows, ensuring ROI through brand awareness and sales.
• Research and determine strategic trade show investments, including identifying potential collaborations and partnerships.
• Represent the company at industry events and networking opportunities to expand the business pipeline.

Sales Operations & Process Optimisation

• Structure and evaluate sales campaigns, creating actionable plans to improve sales performance.
• Optimize CRM data quality and sales processes to ensure efficient lead generation and client engagement.
• Develop and implement client satisfaction surveys and use feedback to refine sales approaches.
• Ensure compliance with GDPR and company policies to safeguard client data and business integrity.

Product Development & Market Expansion

• Collaborate with the product team on new product development, leveraging sales insights to identify market gaps.
• Support the sales team in creating tailored proposals for key clients, managing negotiations, and customizing offerings.
• Provide feedback to marketing and product development teams to inform new product launches and market positioning.

Key Skills & Experience

• Proven track record in leading a sales team and driving revenue growth.
• Strong experience in both B2B and B2C sales, with an understanding of varying market demands.
• Excellent negotiation, networking, and client relationship management skills.
• Data-driven mindset with experience using Salesforce, CRM tools, and sales analytics to guide strategy.
• Experience in organizing and managing trade shows, events, and industry networking.
• Strong leadership abilities to coach, motivate, and develop a high-performing team.
• Ability to balance strategic planning with hands-on execution and team management.

Company Benefits

• Generous Holiday Allowance: 20 days + 8 performance-based bonus days, plus all bank holidays (36 days total).
• Ongoing Career Development: Access to training and professional coaching.
• Annual Performance Bonus: Based on individual and company performance.
• Company Mobile Phone: Provided for work use.
• Employee Perks: Perk box scheme, including discounts on various services and products.
• Health & Well-Being: Including massages, nail care, and eye test support.
• Birthday Perks: A voucher and a paid day off to celebrate your birthday.
• Exclusive Staff Discounts: Discounts on our high-quality products.
• Team-Building Activities: Regular social events, lunches, and team outings.
• Car Allowance or Company Car.
• Bonus & Pension Contributions

If you're a dynamic, results-oriented leader with a passion for sales and an eye for growth, we'd love to hear from you about joining us and be part of a fast-growing team that’s reshaping the lighting industry.
 

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