_{24th February, 2025}

Position:      QUALITY ASSURANCE MANAGER      
    
Reports to: Senior Technical Manager 
    
The company is a well-established, thriving pseudo manufacturer and distributor of electrical products, including wiring accessories, LED lighting, safety alarms and cable.  Its products are specified by many Housing Developers and are distributed through electrical wholesalers. 
Turnover is in excess of £80m in the UK and the company enjoys a strong position in its market place.    
    
Job Brief:
This role will ensure that all external and internal requirements are met before product reaches the customer.  This role will also be responsible for Quality Assurance including auditing processes, identifying any non-conformity issues and putting in place corrective action plans, and managing the 4 Product Quality Engineers.
 
The goal is to assure the high quality of operations and products aiming to the longterm success of the business. 
    
Functions and Responsibilities
     Quality Assurance

• Management of ISO Quality and Environmental Management systems to ISO 9001 and ISO 14001, and the Business Management System driving continuous improvement
• Conducting internal audits in conjunction with consultants, determining, actioning and monitoring corrective action plans
• Managing auditing of the supply chain, by instructing the overseas Quality Engineers, and 3rd party ethical audits; determining, actioning and monitoring corrective action plans; recording Tier 3 suppliers,
• Developing and determining processes and procedures, and training thereof. 

      Management of the Product Quality Team

• Management of 4 Product Quality Engineers, overseeing Pre-Delivery Inspections and Goods-Inwards Inspections
• Monitoring product quality and reporting to the Management Team
• Manage the investigation and timely resolution of product quality issues to establish the root cause and liaising with the Product Engineers and the factory to implement improvements.     

      Sustainability

• Drive the company sustainability programme
• Manage 3rd party sustainability relationships, e.g. Supply Chain Sustainability School
• Manage customer sustainability requirements, such as completing customer surveys. 

     Health & Safety and Facilities Management

• Supporting the Snr. Technical Manager in managing the Health & Safety System, including conducting Risk Assessments, and managing site facilities as and when necessary    

Skills Required

• Qualifications in Quality Management systems are highly desirable 
• Experience in Quality Assurance in a distribution and overseas manufacturing operation would be an advantage 
• Highly proficient in written communication including writing of reports and documenting procedures
• Experience of H&S systems and managing facilities is not necessary, but is useful
• Knowledge of electrical installation products and electrical product application is an advantage   

      
           

 

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