_{10th December, 2024}

Sales Account Manager 

Purpose of the Position
To achieve Sales targets and increase profitability of the M & E Sector, through effective account management.
  
Key Responsibilities:

• Represent the company by developing and managing a portfolio of major/key accounts, by maintaining effective relationships.
• Initiate sales and attain the company’s sales objectives.
• Effectively present, communicate and negotiate with customers demonstrating good product / technical knowledge. 
• Develop positive working relationships with customers, acting as a point of contact and handling customers’ individual needs, e.g. enquiries and orders. 
• Resolve disputes / queries and provide solutions to customers in a timely manner. 
• Accurately forecast projects updating relevant systems, ensuring full knowledge and understanding of construction timescales. 
• Attend industry networking events and exhibitions. 
• Proactively deal with customer project enquiries, working in collaboration with internal teams to provide an effective solution that meets the customers’ needs, resulting in obtaining sales target. 
• Effectively manage diary ensuring a balance between administrative duties and customer facing appointments. 
• Completion of required administrative tasks. 
• Suggest actions to improve sales performance and identify opportunities for growth. 
• Mentor new members of the team. 

Specific Skill Requirements:   
 
Essential:

• Experience of working with M & E consultants  / contractors. 
• Ability to manage a project from conception to conclusion. 
• Proficient in Microsoft office and ideally lighting software namely; Relux and/or Dialux. 
• Ability to effectively present to client 
• Lighting or electrical knowledge 
• Able to close deals. 
• Full driving license

Desirable:
     
Proficient in the application of Autocad 
Lighting Control experience 
Geographical knowledge of M&E customer base on region
Experience in a lighting or electrical sales role.
 
 
Behaviours: 
 
     Committed Together

• Demonstrates effective communication skills both in written and verbal format; with good presentation delivery.
• Actively listens evaluating situations and responds effectively and creatively.
• A self-motivated team player with the ability to work in a collaborative environment both with internal and external stakeholders, actively contributing personal knowledge, skills and abilities.
• Ability to demonstrate good interpersonal skills, quickly building strong lasting relationships with key internal and external stakeholders.

Aim Higher

• Anticipates issues and opportunities and acts as a resource for creative problem solving implementing improvement activities.
• Is influential, good at persuasion and negotiation with the confidence to make timely decisions to ensure achievement of goals.
• Strong organisational skills, ensuring deadlines are met and workload managed effectively.   

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