_{29th June, 2026}

Employee Relations Adviser
Location: Field-based - East Midlands (with travel to multiple sites)
Employment Type: Full-time, Permanent - 40 hours per week
Salary: £35,000 - £38,000 per annum
 
About the Role
We're looking for a high-energy Employee Relations Adviser to join our People Team and take ownership of ER activity across our retail estate in the East Midlands.
This is a hands-on, field-based role where you'll be out on the road supporting our shop teams; leading disciplinaries and grievances, managing a busy caseload, and ensuring managers feel confident handling people matters.
If you thrive on being visible, enjoy building relationships face-to-face, and can bring a pragmatic, solutions-led approach to ER, this could be the perfect opportunity for you.
 
Key Responsibilities
 
Employee Relations Adviser

• Manage a high-volume ER caseload, primarily across our retail shops in the East Midlands.
• Lead and support disciplinary, grievance, and capability processes from start to finish.
• Ensure all ER cases are handled fairly, consistently, and in line with employment law and company policy.
• Support managers with absence management, including welfare discussions and formal meetings.
• Provide practical, commercial advice to resolve issues early and minimise risk.

On-the-Ground Support

• Travel regularly to sites, building strong relationships with managers and teams.
• Be a visible and approachable HR presence across the region.
• Step in to support managers directly with sensitive or complex situations onsite.

Manager Coaching

• Coach and guide managers through ER processes, improving their confidence and capability.
• Encourage best practice and consistency in handling people matters.
• Share insights and lessons learned to support continuous improvement.

 
 
Skills & Experience

• Proven experience in an ER-focused HR role, ideally within a multi-site or retail environment.
• Strong working knowledge of UK employment law and HR best practice.
• Confident managing disciplinary, grievance, and absence cases independently.
• CIPD Level 5 qualified (or working towards).
• Full UK driving licence and willingness to travel regularly.

Personal Attributes

• Energetic, proactive, and hands-on approach.
• Confident communicator who builds credibility quickly.
• Organised and resilient, able to manage a varied and fast-paced workload.
• Pragmatic and solutions-focused with strong commercial awareness.
• Enjoys being out in the business rather than desk-based.

 
What We Offer

• Salary of £35,000 - £38,000
• Company car
• A dynamic, field-based role with autonomy and variety
• Supportive and collaborative People Team
• Opportunity to make a real impact on manager capability and employee experience across the business

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