13th August, 2026
THE OPPORTUNITY
Reporting to the Buyer, this is an exciting opportunity for a Demand Planner to play a key role in ensuring the right stock is in the right place at the right time across our business.
You’ll be responsible for managing inventory and replenishment activities, supporting the end-to-end purchase order process, and using sales and stock data to identify opportunities and risks. Working closely with Buyers, suppliers, store teams and logistics partners, you’ll help optimise stock availability while minimising aged and slow-moving inventory.
This role is ideal for a highly analytical and commercially minded individual who enjoys working with numbers, data and forecasting, has advanced Excel skills, and can confidently manage competing priorities in a fast-paced retail environment.
YOUR DUTIES WILL INCLUDE
- Inventory & Replenishment: Manage replenishment strategies, monitor stock availability, review min/max levels, and adjust inventory requirements based on sales trends and seasonal events.
- Stock Management: Monitor stock levels across locations, identify underperforming and slow-moving products, recommend actions such as markdowns or promotions, and coordinate stock transfers to optimise availability.
- Purchase Orders & Logistics: Manage the end-to-end PO-BL process, including raising purchase orders, tracking deliveries, resolving backorders, and proactively following up with suppliers to minimise delays.
- Demand & Financial Planning: Forecast sales, margin, markdowns and inventory levels, contribute to open-to-buy (OTB) planning, and ensure merchandise spending remains within approved budgets.
- Reporting & Analysis: Prepare regular reports and analysis on brand performance, product performance, stock turn, markdowns and overall inventory health, providing insights to support commercial decision-making.
- Commercial Performance: Support the achievement of category sales, gross profit and margin targets by regularly reviewing performance against targets and adjusting plans accordingly.
- Supplier & Stakeholder Management: Develop strong relationships with suppliers and vendors while working collaboratively with Buyers, store teams, logistics, warehouse, marketing and other cross-functional stakeholders.
- Master Data & Systems: Maintain accurate product, supplier and stock information across systems and ensure master data integrity is maintained.
- Supply Chain Coordination: Collaborate with freight forwarders, logistics partners and warehouse teams to support efficient stock flow, delivery schedules and import/export requirements.
ABOUT YOU - Demonstrated experience in a similar demand planning, merchandise planning, inventory planning or related role
- High level of analytical and numerical skills
- Advanced Microsoft Excel skills and strong Microsoft Office capability
- Experience with automated replenishment systems
- High level of retail and product experience
- Strong attention to detail and data entry skills
- Highly adaptable and comfortable working in a fast-paced and changing environment
ABOUT LOTTE DUTY FREE
Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!
Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.
Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.
WHY JOIN LOTTE DUTY FREE - Salary Package
- Team discounts off duty free purchases
- Lotte employee induction
- Recognition of service awards ($ Gift Cards)
- Long-term career & professional development opportunities
- Employee assistance program
- Diverse & inclusive work environment with a supportive culture
- Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH
This is a rare opportunity to join a global retailer and make a genuine contribution to the Lotte success story.
Only shortlisted candidates will be contacted.
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