_{16th September, 2026}

• Manage end-to-end recruitment across our stores and Support Office
• Leading Korean global travel retailer, portfolio of luxury brands
• Melbourne CBD location, hybrid working 4/1

THE OPPORTUNITY

We’re looking for an experienced Talent Acquisition Specialist to join our People & Culture team.

Reporting to the General Manager, People & Culture, you will be responsible for delivering end-to-end recruitment across our travel retail business. You will partner closely with leaders to attract, identify and recruit a diverse range of talent across our stores and Support Office.

You will recruit across a broad portfolio of roles, including beauty, sales, luxury goods, liquor, watches, and perfume and cosmetics.

This is a hands-on role suited to someone who understands retail, thrives in a fast-paced environment and enjoys managing multiple vacancies, priorities and stakeholders. You’ll play a critical role in ensuring we have the right people in the right roles at the right time, while delivering a high-quality candidate experience and maintaining a consistent, compliant and efficient recruitment process.
  
You’ll be a trusted recruitment partner to our teams, bringing a strong focus on candidate quality, speed to hire and building talent pipelines that support the ongoing needs of our retail workforce.


YOUR DUTIES WILL INCLUDE
  

• Manage end-to-end recruitment across our stores and Support Office, from role briefing and sourcing through to selection, reference checks and offers.
• Partner with Store and Support Office leaders to understand workforce needs, develop effective sourcing strategies and deliver timely recruitment outcomes.
• Source, screen and shortlist candidates, coordinate interviews and keep recruitment processes moving efficiently in a fast-paced retail environment.
• Deliver a positive and consistent candidate experience, ensuring clear communication and timely updates throughout the recruitment process.
• Ensure recruitment practices are compliant with company policies, relevant legislation and pre-employment requirements, while supporting inclusive and equitable hiring practices.
• Maintain accurate recruitment data and reporting, providing regular weekly and monthly insights on recruitment activity, progress and workforce requirements.
• Support Talent Acquisition and P&C initiatives, acting as a cultural ambassador and trusted partner to leaders, including onboarding support as required.

ABOUT YOU

• Proven experience in high-volume internal or agency recruitment, ideally within a retail, customer-centric, and multi-site environment.
• Talent Acquisition experience in a fast-paced environment, with beauty, luxury retail, travel retail or FMCG experience highly regarded.
• Strong stakeholder and relationship management skills, with the confidence to build effective partnerships and influence leaders at all levels.
• Excellent communication, organisation and prioritisation skills, with a high level of attention to detail and the ability to manage multiple vacancies and competing priorities.
• Proficient in recruitment technology and sourcing tools, including job boards and Applicant Tracking Systems (ATS). 
• Proactive, adaptable and commercially minded, with a strong retail mindset and the ability to thrive.

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!
Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.
Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.
  
 
WHY JOIN LOTTE DUTY FREE

• Salary Package
• Team discounts off duty free purchases
• Lotte employee induction
• Recognition of service awards ($ Gift Cards)
• Long-term career & professional development opportunities
• Employee assistance program
• Diverse & inclusive work environment with a supportive culture
• Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH

This is a rare opportunity to join a global retailer and make a genuine contribution to the Lotte success story. 

Only shortlisted candidates will be contacted

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