_{02nd February, 2026}

We are seeking an experienced and highly capable Head of Property Management to lead a well-established portfolio and team in the Northern Suburbs. This is a senior leadership role suited to someone who thrives on structure, people leadership, and continuous improvement.

With strong systems, documented procedures, and the backing of a dedicated VA and support team, this role allows you to focus on what you do best: leading, mentoring, and driving performance.

The Role As Head of Property Management, you will oversee the end-to-end performance of the department, ensuring best-practice service delivery, strong team culture, and consistent results across the portfolio.
Key Responsibilities

• Lead, mentor and support an established team of Property Managers and support staff
• Oversee department performance, workflows, and compliance
• Maintain and continually improve processes and procedures
• Ensure exceptional client service for landlords and tenants
• Manage escalations and complex matters with confidence and professionalism
• Work closely with Directors and senior leadership on strategy and growth
• Support training, development, and retention of the PM team
• Monitor KPIs, reporting, and operational efficiency

About You

• Proven experience in a senior property management leadership role
• Strong knowledge of residential property management legislation and best practice
• Confident people leader with the ability to inspire and hold teams accountable
• Highly organised with a process-driven mindset
• Excellent communication and stakeholder management skills
• Calm, solutions-focused approach to problem solving
• Experience working within structured systems and support models

What’s On Offer

• Senior leadership position within a stable, well-established business
• Excellent systems, procedures, and operational support already in place
• Backing of a VA and dedicated support team to reduce workload
• Established and experienced property management team
• Opportunity to make a genuine impact and lead long-term
• Competitive salary package aligned with experience

This role is ideal for a seasoned property management leader looking for a long-term opportunity where structure, support, and people truly matter. For a confidential discussion about this role, please call Amy on 0480 010 110. 

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