_{28th October, 2026}

As the leading medical recruitment agency in South Africa, our client has an exciting opportunity for a Collections Clerk to be based in Bryanston, Johannesburg.
 
The Client
Our client is an established private healthcare group operating multiple healthcare facilities across South Africa. They are committed to delivering quality patient care while maintaining strong financial and operational performance across their hospital network.
 
The Opportunity
An exciting opportunity exists for an experienced Collections Clerk to join the group's Head Office finance team. The successful candidate will be responsible for managing outstanding debtor accounts, following up on unpaid medical claims, resolving payment discrepancies and ensuring timely collections from medical aids and private patients.
This role requires someone with strong attention to detail, excellent communication skills and a good understanding of hospital billing, medical aid claims and debtors administration.
 
Key Responsibilities

• Follow up on outstanding medical aid and private patient accounts to ensure timely collections.
• Monitor debtor ageing reports and prioritise overdue accounts.
• Investigate and resolve rejected, unpaid and short-paid medical aid claims.
• Liaise with medical aids, funders and hospital administration teams to resolve outstanding payments.
• Reconcile debtor accounts and investigate payment discrepancies.
• Process payment allocations, adjustments and account corrections where required.
• Maintain accurate records of collection activities, correspondence and payment arrangements.
• Assist with identifying recurring claims rejection issues and escalating unresolved matters.
• Follow up on outstanding patient balances and negotiate payment arrangements where appropriate.
• Work towards monthly collections targets and assist in reducing debtor days.
• Prepare regular collections reports and provide updates on outstanding accounts.
• Ensure compliance with company policies, billing procedures and patient confidentiality requirements.

Requirements

• Matric / Grade 12.
• A relevant qualification in Finance, Accounting or Bookkeeping would be advantageous.
• Previous experience in medical debtors, hospital collections or healthcare accounts receivable.
• Sound knowledge of medical aid billing, claims submissions, rejections and short payments.
• Experience dealing with medical aids, funders and private patient accounts.
• Understanding of debtor ageing reports, reconciliations and collection processes.
• Proficiency in Microsoft Excel and hospital billing or patient administration systems.
• Strong numerical accuracy and attention to detail.
• Excellent communication, organisational and problem-solving skills.
• Ability to work independently, manage a high volume of accounts and meet collection targets.

Benefits

• Opportunity to join an established private healthcare group.
• Exposure to a multi-hospital finance and revenue cycle environment.
• Supportive team environment with opportunities for professional development.
• Competitive, market-related remuneration.

Location: Bryanston, Johannesburg
 
Does this sound like the right role for you? Click here to start your application
 
If this vacancy is closed or you have any questions please contact apply@medipath.co.za
 
Please be advised that you will be contacted by Medipath Healthcare Recruitment within 14 days should we wish to proceed with your application. Similarly, if you are not contacted by Medipath Healthcare Recruitment, please accept your application as unsuccessful. Your CV will automatically be added to our database and we could be contacting you should a suitable position arise.

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