Customer Service Representative - Precision Equipment
Great opportunity to bring your technical customer service skills in this specialist automotive field
27th September, 2021
About Bapcor: Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service and solutions. Our New Zealand businesses operate across Trade, Service and Specialist Wholesale and include BNT, Autolign, Truck and Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors. Bapcor Automotive has over 600 team members in New Zealand.
At Bapcor, we live by Our Values of:
We give a damn
We are in it together
We get it done
We do the right thing
About the opportunity:
Since its commencement in early 2019, Precision Equipment has been on a strong growth path and is fast becoming a Market Leader in the Equipment industry.
We have a vacancy for a non customer facing Customer Services Representative (CSR) to join our small team operating from our modern Timberly Road, Mangere offices and warehouse. This stimulating role requires an exceptionally high level of service in all dealings with the BNT / Autolign network, OEM & direct customers, plus service agents nationwide.
Background in automotive mechanics, technician or similar technical CSR role
Quick professional responses to phone calls and emails,
Confidence in providing technical advice for equipment spares and / or machinery is required,
Physically fit assisting with picking & packing.
A knowledge of Hoists & Wheel Service Equipment is preferred,
A current forklift licence is advantageous but not essential as training will be provided.
Strong work ethic, computer literate with accurate data entry
Ability to learn procedures and systems
What’s in it for you? We have great opportunities for the right individuals to grow and develop their career. In return, we offer a very competitive salary, from time to time, there will be opportunity to participate in discretionary incentive schemes. We have significant learning and development programmes for those who wish to progress their career within the wider business both here and, if desired, in Australia.