We are seeking 2 motivated and experienced team members to step into the role of Customer Service Team Leader, if that sounds like you, apply today!
We are seeking 2 motivated and experienced team members to step into the role of Customer Service Team Leader. This position is responsible for leading the day-to-day operations of the Support Hub, supporting agents across voice and digital channels, and ensuring we consistently deliver a high-quality customer experience to our trade customers.
Please note: This role is Auckland-based only. Applicants must currently be based in Auckland.
The Support Hub Team Lead is responsible for leading the day-to-day operations of the Support Hub, supporting agents across voice and digital channels, and ensuring a consistently high-quality customer experience for our trade customers.
Key responsibilities include: