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Brennan. Where true performance thrives. 

At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. 

It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.
 
Why join Brennan 
True performance for our customers starts with a true belief in our people. 
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organization where real innovation makes a genuine impact and generates true rewards for our team members. 

True rewards

In addition to competitive remuneration, Brennan offers extensive benefits, including:   

• Training and certification bonuses 
• Culture Awards that recognize excellence 
• Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors 
• Vibrant, fun social activities 
• Discounted hardware and software 
• An environment that embraces learning and development  

  
The Role:

• The Software Licensing Specialist is responsible for the strategic management, governance, and optimization of software licensing.
• This role serves as the subject matter expert for software licensing, vendor agreements, compliance management, and cost optimization initiatives, ensuring that software assets are effectively governed throughout their lifecycle.
• The position partners closely with Procurement, Finance, Technical Services, Sales, Customer Success, and Software Vendors to maximize licensing value, mitigate commercial and compliance risks, and support informed business decision-making.
• This role focuses on commercial licensing governance, compliance assurance, vendor engagement, reporting, and optimization activities rather than technical license deployment or infrastructure administration.
• This role will not be applying licenses or performing any core technical tasks (ex -logging onto the servers)

ROLE RESPONSIBILITIES:

Whilst your day-to-day activities will vary to meet your role’s mission, KPIs and the operational requirements of the job, we envisage the following key activities being required to achieve success in the position.
Responsibilities of a Software Licensing Coordinator:
  
License Management:
The core function is to manage the entire software lifecycle, from acquisition to retirement. This includes tracking software licenses, maintaining records of agreements, and ensuring compliance with terms and conditions.

Compliance & Risk Management:
Ensuring that the organization adheres to software licensing terms and conditions is vital. This involves monitoring software usage, identifying potential compliance issues, and implementing strategies to mitigate risks associated with unauthorized installations or usage.

Cost Optimization:
Work to optimize software spending by identifying opportunities for license consolidation, re-allocation of unused licenses, and exploring alternative licensing models.

Vendor Management:
Act as a point of contact for software vendors, managing relationships, negotiating contracts, and facilitating communication between the organization and vendors.

Reporting & Analysis:
This role may involve generating reports on software usage, license compliance, and cost analysis, providing insights for decision-making.

Software Onboarding and Offboarding:
Facilitating the onboarding of new software and ensuring proper offboarding of software and licenses when they are no longer needed.

Software Audits:
Assisting with software audits conducted by vendors or internal teams to verify compliance.
  
KEY COMPETENCIES:
  
To succeed in this role, you will have the following experience and competencies.

Leadership Behaviours - Create an inspiring vision that people want to be a part of; Generate a 'can do' approach within our teams;

Thinking and acting strategically - Consistently demonstrates thinking outside the box to achieve outcomes and maximise effectiveness, regularly holds strategic engagement sessions with internal staff & customers via workshops and strategic IT roadmaps, regular utilisation of resources to foster creative ideas and a differentiated approach where warranted.

Communication - Consistently handles customer push back, complaints and other issues in a professional, empathetic and constructive manner, questioning & listening - Is highly effective in the skills of questioning and listening to really understand the customers' situation and needs, communicating value - Displays high levels of expertise in developing and presenting the company's products, services and solutions in a manner that is clearly differentiated from the competition.

Stakeholder involvement - Consistent identification and involvement of stakeholders who need to be consulted in the decision-making process

KEY QUALIFICATIONS & Experience Essential:

• Minimum 4 years’ experience in the software procurement or similar role.
• Basic Understanding of software licensing models with various vendors.
• 2 Years of experience with managing stakeholders and co-ordination
• Strong verbal & written communication skills are needed for interacting with various stakeholders and presenting information clearly.
• Expertise in MS Excel & Word.
• Ability to analyse data, identify trends, and make recommendations related to licensing and cost optimization.
• Excellent comprehension & planning skills

Desirable:

• The ability to manage multiple tasks, prioritize work, and maintain accurate records is crucial.
• Negotiation skills to work with vendors on contract terms and pricing.
• Efficiency enhancement using AI or any other technology.
• Prior experience within an outsourced service delivery environment
• Project Management
• Working knowledge of ITSM service delivery concepts

Brennan is an equal opportunity employer.

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