_{18th June, 2025}

L&D Coordinator

Brennan. Where true performance thrives. 
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. 
It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. 
  
Why join Brennan 
True performance for our customers starts with a true belief in our people. 
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organization where real innovation makes a genuine impact and generates true rewards for our team members. 
  
True rewards 
In addition to competitive remuneration, Brennan offers extensive benefits, including: 

• Training and certification bonuses 
• Culture Awards that recognize excellence 
• Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors 
• Vibrant, fun social activities.
• An environment that embraces learning and development 

The Role
The Learning & Development Coordinator plays a key role in supporting the coordination and administration of training programs and initiatives. This position ensures the seamless delivery of learning activities and provides essential administrative support to the L&D Manager and Business Leaders.
  
Role Responsibilities

• Manage the Brennan e-learning platform by overseeing user enrolments, tracking monthly active users (MAUs), monitoring training metrics and participation, following up on incomplete courses, and collaborating with business teams (e.g. Service Desk trainers) to ensure optimal platform utilization.
• Oversee the completion of the People First compliance program through the Brennan e-learning platform, including preparing monthly participant lists, tracking progress, following up on incomplete training, generating reports, and coordinating with Business Partners and Leaders on outstanding completions and status updates.
• Partner with business teams to coordinate the technical certification program, supporting career progression (career pathways) and broader professional development initiatives.
• Administer and manage the record-keeping requirements of Brennan’s Microsoft Azure certification program, including system updates related to new-starter certifications new enrolments and renewals.
• Administer the new Skills Matrix, including checking and authorizing Technical Certification salary uplift claims globally and ensuring intelliHR remains up to date Commercial in confidence
• Coordinate the planning, logistics, enrolments and communication for training sessions and workshops.
• Maintain comprehensive records of training activities, including the training calendar, attendance and participant feedback.
• Support the development and distribution of learning content and resources.
• Maintain accurate records of personal development goals within the internal HR platform (intelliHR), report on achievements and gaps, and contribute to fostering a strong learning culture.
• Assist in delivering a smooth onboarding experience by supporting new hire training.
• Work with Business Leaders and HR Business Partners to implement professional development initiatives, including managing nominations, communications, and program execution (e.g. Women’s Rising or Emerging Leaders).
• Conduct monthly, quarterly and ad hoc reporting as require.
• Liaise with internal stakeholders and external vendors to ensure effective and timely delivery of learning programs.
• Stay informed on the latest trends in L&D and identify opportunities to optimize processes for improved L&D operations.

Key Competencies

• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to manage multiple tasks.
• Proficiency with Microsoft Office
• Proficient in analysing data and generating insightful reports to evaluate training effectiveness.
• Previous experience in digital learning formats like e-learning or webinars (preferred)
• Previous experience in learning management systems (preferred)
• Previous experience in HR, training coordination, or a related field (preferred)
• Previous experience working in an international company with exposure to different cultures and working styles

Brennan is an equal opportunity employer.

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