_{16th June, 2025}

Brennan. Where true performance thrives. 
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. 
It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. 
  
Why join Brennan 
True performance for our customers starts with a true belief in our people. 
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. 
   
True rewards 
In addition to competitive remuneration, Brennan offers extensive benefits, including: 

• Training and certification bonuses 
• Culture Awards that recognise excellence 
• Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors 
• Vibrant, fun social activities 
• Discounted hardware and software 
• An environment that embraces learning and development

The Role
In this position, you will find yourself collaborating closely with existing team members who will play a pivotal role in supporting your integration and development within the company. Together, you'll contribute to business-as-usual (BAU) operations and work on larger projects, benefiting from mentorship and guidance as you progress towards taking on independent initiatives within the team. This role offers a dynamic environment where teamwork and continuous learning are key to your success and professional growth.

Key Responsibility

• Automate business processes through scripting & development.
• Assist with rollout of ServiceNow modules, plugins and upgrades in line with the roadmap.
• Create Interfaces in ServiceNow to Interact with various operational systems.
• Engage with Product Development via our framework and take ownership of the systems and design lifecycle of each product you build, while cross training other team members on the outcome of your work.
• Identify areas of our system that require improvement and propose Innovative solutions to address them.
• Proper documentation of DEV work implemented in Brennan Biki and / or ServiceNow KBs, highlighting all the elements of integration for the Automation team as well as usage doc for other users.
• Assist Brennan Staff and Customers with support tickets as required.
• Any other task/ duties aligned with your role or in support of your team as advised by your leader.

KEY COMPETENCIES & QUALIFICATIONS

• Tertiary qualification in computer science, software engineering, Data Science or related discipline.
• Knowledge of 1 or more programming languages with a preference for JavaScript and/or Powershell
• Three to five years' experience in ServiceNow Development with preference to have had experience with the ServiceNow CMDB, Discovery and Event Management modules.
• Understanding of technology & architecture concepts on platforms such as Office 365, Microsoft Azure, and vendor specific technologies & APIs such as Fortinet, Meraki, Megaport, Microsoft Graph API.
• Strong algorithm design & problem-solving approach.
• Experience with source code management tools such as Git

Brennan IT is an equal opportunity employer.

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