_{11th December, 2025}

Job Title: Ecommerce and Marketing Manager
Location: Camperdown, Sydney NSW

We are seeking an experienced Ecommerce & Marketing Manager to lead and elevate our digital channels. This role combines strategy, hands-on execution and commercial focus to drive online sales, enhance customer experience and strengthen brand presence across all touchpoints.

Responsibilities

• Lead the performance of the ecommerce channel, including traffic, conversion, revenue and margin.
• Manage day-to-day website operations, product launches, promotions and digital merchandising.
• Ensure online inventory accuracy and continuously optimise site UX, navigation and customer journey.
• Coordinate product content, SEO-friendly copy and platform integrations.
• Plan and oversee digital campaigns across paid, owned and earned channels in partnership with external agencies.
• Manage email marketing and automation, SEO activity and social media calendars.
• Lead customer service improvements to enhance satisfaction, consistency and post-purchase experience.
• Track performance data, provide insights, and manage the ecommerce and marketing budget.

Qualifications

• 4+ years’ experience in ecommerce and digital marketing, ideally within retail or consumer products.
• Strong understanding of performance marketing, email, SEO and social media.
• Hands-on experience with ecommerce platforms (Shopify preferred) and marketing tools such as Klaviyo.
• Confident using GA/GA4, Meta/Google Ads and CRM/email platforms.
• Experience managing agencies and delivering ROI-focused campaigns.
• Excellent project management skills and the ability to thrive during peak trading periods.
• Proactive, commercially minded and committed to delivering an exceptional customer experience.

Benefits

• Opportunity to shape and lead the ecommerce and digital marketing function.
• Work in a creative, playful product category.
• Supportive, collaborative team environment.
• Autonomy to innovate, test and refine digital initiatives.

If you’re ready to take ownership of a growing digital function and drive meaningful results, we encourage you to apply.

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