_{30th May, 2025}

Job Title: Field Service Technician Lead (Class B Gas Ticket Required)
Location: British Columbia, Canada
Salary: $32 - $35.00/hour
Benefits after 3 months and Company vehicle
Reports to: Field Service Leader
Start Date: TBA
 
Job Summary:
We are currently seeking a skilled and motivated Field Service Technician Lead to join our team in British Columbia. This leadership-focused role requires a Class B Gas Ticket and involves performing gas meter installations while also supporting and occasionally covering for Field Service Leaders. The ideal candidate will possess strong technical capabilities, leadership experience, and a commitment to safety and customer satisfaction.
 
Key Responsibilities:
Installation & Technical Work

• Install gas meters at residential and small commercial properties.
• Conduct safety inspections and leak tests following installations.
• Ensure all work complies with current gas utility codes, standards, and safety regulations.

• Assist Field Service Leaders with daily coordination of field technicians.
• Act as the point of contact in the Field Service Leader’s absence.
• Provide on-site guidance and mentorship to junior technicians.
• Help monitor crew productivity, safety compliance, and job quality.

• Uphold and promote all safety protocols and procedures.
• Participate in safety meetings and contribute to ongoing risk assessments.
• Ensure the use of proper PPE and adherence to safety standards in the field.

• Professionally interact with customers during installations.
• Explain the installation process and respond to customer inquiries.
• Provide solutions to on-site concerns or escalate as appropriate.

• Accurately document installation activities and job status using handheld devices.
• Submit reports and complete digital work orders.
• Maintain accurate records of tools, equipment, and materials.

• High school diploma or equivalent.
• Minimum of 2 years of experience in gas meter installation or a related field.
• Prior leadership or team lead experience is an asset.

• Strong mechanical aptitude and technical troubleshooting ability.
• Excellent communication and organizational skills.
• Confident decision-maker with leadership potential.
• Ability to work independently and support a team.
• Comfortable with digital tools and handheld devices for reporting.

• Class B Gas Ticket – Required
• Valid Class 5 driver’s license and clean abstract.
• Criminal background check required.

• Paid Training:
• Comprehensive 3-week paid training program.
• Includes safety protocols, technical skills, and customer service training.
• Hands-on mentorship with experienced team leaders.