_{26th January, 2025}

Job Title: Field Service Leader (Gas Utility)
Location: Prince George - British Columbia
Salary: $85,000 to $100,000 per year
Other Perks:  Company Vehicle, Health and Dental Package

Job Summary:
We are seeking experienced and motivated Field Service Leaders to join our team in British Columbia. As the Field Service Leader, you will supervise and manage a team of Field Service Representatives responsible for the installation of gas meters for residential and small commercial customers. You will ensure all installations are completed safely, efficiently, and in compliance with all regulatory standards. This role requires strong leadership, management, and technical skills, including participating in and assisting with the training of Field Service Representatives.

***Class B license for gas fitting valid in British Columbia required***

Key Responsibilities:

• Supervision and Management:
• Lead and manage a team of Field Service Representatives.
• Assign and schedule work orders and ensure timely completion.
• Monitor performance and provide regular feedback and coaching.
• Conduct performance evaluations and implement improvement plans as needed.
• Training Oversight:
• Participate in a paid 4-week training course for Field Service Leaders.
• Assist in the training of Field Service Representatives, including providing guidance and support.
• Ensure that all team members complete the training successfully and are prepared for field responsibilities.
• Provide ongoing coaching and support to newly trained representatives as they transition to fieldwork.
• Quality Assurance and Safety:
• Ensure all installations comply with relevant codes, standards, and regulations.
• Conduct regular safety audits and ensure adherence to safety protocols.
• Investigate and resolve any safety incidents or compliance issues.
• Customer Service:
• Address escalated customer concerns and issues.
• Maintain high levels of customer satisfaction through effective service delivery and problem resolution.
• Foster a customer-centric culture within the team.
• Documentation and Reporting:
• Review and approve installation documentation and reports submitted by Field Service Representatives.
• Maintain accurate records of team activities and performance.
• Report on team performance and project status to the Project Manager.

Qualifications:

• Education and Experience:
• High school diploma or equivalent.
• Previous management and supervisory experience an asset.
• Experience in gas fitting
• Experience in the gas meter installation industry or a related field is preferred.
• Skills and Competencies:
• Strong leadership and management skills.
• Excellent problem-solving and troubleshooting abilities.
• Effective communication and interpersonal skills.
• Strong organizational and time management skills.
• High level of technical and mechanical aptitude
• Instruction and inspection skills
• Certifications and Licenses:
• Class B license for gas fitting valid in British Columbia required.
• Valid driver’s license, abstract required.
• Criminal background check required.

Benefits:

• Competitive salary ranging from $85,000 to $100,000 per year.
• Health and dental benefits package.
• Company Vehicle
• Opportunities for professional development and career advancement.
• Supportive and dynamic team environment.

Want to join the Team? Please apply to 

Janine le Roux
+1 469 4053196
Janine.LeRoux@archstaffing.ca

#INDR1

About Arch Staffing & Consulting and TAPP Workforce Solutions
  
Arch Staffing & Consulting and TAPP Workforce Solutions are two trusted names in the staffing industry, offering a broad range of tailored workforce solutions to meet the needs of clients and candidates across various sectors. Together, we bring over 100 years of combined experience and a global network of more than 20,000 consultants in 72 offices around the world.
  
We specialize in connecting top talent with leading companies, helping candidates find their ideal roles and supporting employers in building high-performing teams. Our services span industries such as information technology, accounting & finance, skilled trades, engineering, healthcare, construction, manufacturing, and industrial sectors, among others.
  
Both Arch and TAPP are dedicated to providing exceptional service and maintaining long-term relationships with both our clients and candidates. With our deep industry expertise and extensive talent pool, we are committed to delivering staffing solutions that drive success for businesses and help candidates advance their careers.

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