26th January, 2025
POSTION: Service Shift Manager (Agriculture)
LOCATION: Shaunavon
SALARY: $100 000 -$120 000
Join our agricultural dealership and help us fulfill our vision of GROWING, CONNECTING AND EVOLVING we are looking for a Service Shift Manager to join our fast-paced, energetic, dealership in Shaunavon, SK. This role manages, coordinates, and directs the workload of the Service Department with a high focus on quality of work, effective communication, and Customer Satisfaction.
Requirements
This would be an ideal position if you have:
- Ag Equipment Tech (JDTECH) Journeyperson Certification/equivalent
- 5+ years performing complex service repairs/maintenance
- Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
- Ability to use current business systems, working knowledge of computer functions and use.
- Ability to operate vehicles/equipment used for diagnostic purposes.
- Ability to lift at least 40 lbs repeatedly; 40-75 lbs on occasion.
- Ability to work flexible hours, varying shifts, weekends, and holidays
- Valid driver’s license required
Responsibilities This individual’s responsibilities include:
- Assign/schedule internal/customer/warranty jobs for service employees based on their skills/knowledge and provide feedback.
- Work with Service Business Manager on new hire orientation, provide mentorship for new technicians.
- Optimize shop efficiency and flow to avoid lost billable hours.
- Ensure effective communication and follow up on repair status and issues.
- Work with manager to identify/execute continuous process improvements, training opportunities and provide back up in their absence and during peak seasons.
- Direct/assist in diagnosis/troubleshooting of machine problems with technicians and apprentices.
- Perform final checks/approvals on equipment before start of work order.
- Provide excellent customer service consistently above standards; maintain customer relations and respond to inquiries/needs.
- Assist Service Advisor in providing quotes on repairs for internal/external customers, and accurate records of work orders.
- Build/maintain constructive co-worker relations and foster strong team communications/dynamics.
- Assist/conduct safety meetings, encourage safe working habits.
Why join us? We have competitive wages, excellent benefits, in-house training and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we have endless opportunities for you to
GROW and develop your career!
**Apply early as recruitment for this position is ongoing and may be filled prior to the closing date. Candidates must be legally entitled to work in Canada.
Please apply to :Janine Le RouxJanine.LeRoux@archstaffing.ca+14694053196#INDR1
About Arch Staffing & Consulting and TAPP Workforce Solutions Arch Staffing & Consulting and TAPP Workforce Solutions are two trusted names in the staffing industry, offering a broad range of tailored workforce solutions to meet the needs of clients and candidates across various sectors. Together, we bring over 100 years of combined experience and a global network of more than 20,000 consultants in 72 offices around the world.
We specialize in connecting top talent with leading companies, helping candidates find their ideal roles and supporting employers in building high-performing teams. Our services span industries such as information technology, accounting & finance, skilled trades, engineering, healthcare, construction, manufacturing, and industrial sectors, among others.
Both Arch and TAPP are dedicated to providing exceptional service and maintaining long-term relationships with both our clients and candidates. With our deep industry expertise and extensive talent pool, we are committed to delivering staffing solutions that drive success for businesses and help candidates advance their careers.
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